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​​​​Disconnection/ Reconnection of Electricity Supply

Customer requesting to disconnect the electrical power supply for the reasons of renovation, demolishment, or extension of their premises. After completion of the task, the customer would request for reconnection of the electricity supply.

 Required documents for Disconnection/ Reconnection of Electricity Supply:

  1. Copy of ID
  2. Copy of Mulkiya and krooki
  3. Copy of last bill – fully paid

 Required process for Disconnection of Electricity Supply:

  1. Visit any of your  nearest Sanad center to request for disconnection
  2. The account number and meter number will be verified
  3. An inspector will visit the premise to note the latest meter reading
  4. The customer will be required to pay all outstanding up to date
  5. After receiving the receipt of payment, the customer is required to pay a disconnection fee of OMR 7.500/-
  6. The electricity supply will then be disconnected


Required process for Reconnection of Electricity Supply:

  1. In the case where the customer is requesting for the same meter to be reconnected, he/she is required to pay the reconnection fee of OMR 7.500/-. Then customer can select a certified contractor from contractors list available at MZEC offices to connect electricity to the premise.
  2. In the case where the customer would like to request for new meter with additional load, the customer would be required to go through the process of applying for New Connection.