A18. You can apply for a meter test through closest Sanad Center. They would be required to pay the fee of OMR 10/- and the customer would be contacted after the meter reading has taken place.
There are 2 possible outcomes:
- The meter test shows that the meter is working properly. In this case, the OMR 10/- meter test fee is non-refundable. We advise the customer to review their property consumption to ensure that they are following efficient use of electricity
- The meter test shows that the meter is defected. The meter test fee of OMR 10/- will be refunded and MZEC will replace the meter (given that it is not due to tampering of the meter by the customer).
- I have more questions. Where can I find answers? Connect with us; we are here to help you! If you would like more information, our team is ready to give your prompt and useful advice. Just call our Call Center 80077771