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​​​​​​Tariff change request

Tariff change request is when the customer would like to change the type of use of his premise. In this case, the customer requests to change the tariff in order to suit the new use.

Required documents for Tariff Change:

  1. Copy of ID
  2. Copy of Mulkiya and krooki
  3. Copy of last bill issued by MZEC and already paid.

Required process for Tariff Change request:

  1. Visit any of your nearest Sanad center to request for Tariff Change by presenting the last bill
  2. The account number and meter number will be verified
  3. An MZEC inspector will visit the premise to verify the applicability of the required new tariff to the premise & record the latest meter reading
  4. The customer will be required to pay all outstanding up to date
  5. After receiving the receipt of payment, the tariff required will be given according to the inspectors report.
  6. To change the tariff to agricultural tariff, a letter of endorsement will be required from the Ministry of Agriculture and Fisheries along with required documents
  7. To change the tariff to Tourism, a letter of endorsement will be required from the Ministry of Tourism along with required documents
  8. To change the tariff to Manufacturing, , a letter of endorsement will be required from the Ministry of Commerce and Industry.